Sometimes a shutdown/restart is just what the doctor ordered. Here's how you can “hard reset” your printer. It can solve a variety of hardware problems. We highly recommend this before taking a hammer to it…
- Turn on your printer.
- Find the reset button. To do this, look on the back of the printer, and find the small hole next to the ZINK logo. Directly to the right of the ZINK logo, you'll see a small hole with a small circle logo below it.
- Take a safety pin, or another small pin or any small pointy thing for that matter, and press it inside this hole until your printer turns off. Turn the printer back on, and try again.
If you need more information about what's going on with your printer, check out the "Pint Utility" screen on the home screen of the Lifeprint App. This is the small "printer icon" in the top left corner. You may find more information about your printer issue there. If not, please contact us.
Comments
6 comments
Yes i did the same many times but still the same theres this sound of the printing.
Hey Hon, it sounds like you may have a faulty unit. Please write an email to support@lifeprintphotos.com describing your issue and we will send you a replacement
Hi, I’m trying to charge my printer and there is just a flashing green light. Does that mean it’s charging? Cause I looked at the manual and it said it would be an orange solid light to signify it charging.
Hi, I’m trying to charge my printer and there is just a flashing green light. Does that mean it’s charging? Cause I looked at the manual and it said it would be an orange solid light to signify it charging.
My printer just flashes green and red it doesn’t charge doesn’t turn on so I can’t reset it. While plugged in I was able to connect to Bluetooth but as soon as I say off the charger it was dark and the lights never been a solid Green. It’s brand new never used and I’ve emailed the support twice. They just right back their hours are open but they never even gave me a phone number to contact.
My printer just flashes green and red it doesn’t charge doesn’t turn on so I can’t reset it. While plugged in I was able to connect to Bluetooth but as soon as I say off the charger it was dark and the lights never been a solid Green. It’s brand new never used and I’ve emailed the support twice. They just right back their hours are open but they never even gave me a phone number to contact.
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