If your printer is fully jammed with a photo currently stuck and unable to print, it’s possible you inserted your film upside down. When you insert the film for future use, please make sure the white side is facing up and the ZINK/Lifeprint side is facing down. If you open the lid to your printer and see the ZINK/Lifeprint side facing up, then your film is upside down and you need to flip it. Having the film in upside down will result in blank paper being printed and in extreme cases and jam and permanently damage your printer. At this time we don't have any fixes for paper jams." If it was purchased from Apple you have a 1 year warranty to exchange and it and if its from our website please contact us.”
Articles in this section
- My Printer is Jammed, What Can I do?
- I Don’t want my images showing up publicly, how can I solve this?
- My printer is acting funny (jammed, won’t turn off, making buzzing sound), how can I reset it?
- Where’s My Rugged Case?
- The Loading Wheel for Video Keeps Spinning but never loads, what can I do?
- When I try to create a Hyperphoto, the App Says: “Can’t Create Hyperphoto, Not Quality Enough”. What gives?
- When will Lifeprint be available for Android?
- I don’t See Snapchat Integration, where is it?
- Can I change photo from Private to Public and Vice Versa
- Is there anything I can do to improve the photo quality of the printer?