My printer is jammed. What can I do?

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    Jkmorace

    I bought my Ligeprint at Target, ages ago. I am not sure exactly when. Paper jam! Any ideas? Previous print was on 1/3 of the paper. This photo not printing, about 1 inch on outside and now stuck. Paper is in correctly. Paper pack was just opened 2 days ago.

    Thank you,
    Jan

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    Robert Macauley

    Hello Jan, please open the lid of your printer and take a photo of the paper jam. Then, write an email to support@lifeprintphotos.com and attach the photo. They can help you with a replacement.

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    Chae yeon An

    I tried to print a photo but the film just stucked in inside and don’t come out. I inserted films properly. But status indicator became red and no printed photos. The half the film is showed in inserting areas. I want to show you the pictures of my printer but I guess here is not allowed to upload a picture.

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    Robert Macauley

    Hello Chae, please write an email to support@lifeprintphotos.com and let them know about your paper jam issue. They should be able to confirm if you product is under warranty and issue you a replacement.

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