Why won’t my printer charge or turn on while plugged in?

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    Vallerieare10

    So I tried doing that because I updated my printer twice yesterday and it was perfectly fine until the last update it turned off and it didn't turn on anymore but it charges but when it charges, it turns on green really fast then changes to red and it stays on like that. So I did the reset button and when I did that, the light was green but it doesn't turn on

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    SheCritiquesIt

    Vallerieare10 Was your issue resolved? I had a brand new one brick on me yesterday in a similar manner instead it turned to LED to blue & white & would never hard reset! Very frustrating & I emailed Customer service Yesterday but no one responded & now today, they're CLOSED so I'm sending that one back & trying another one.

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    SheCritiquesIt

    Hmmmm now I'm finally seeing on here that the blue light was meant to indicate that my printer was connected to my WiFi but I still could not get it to print anything. It just kept rolling the lone film sheet I had in it through but NEVER printing anything. And I couldn't get it to hard reset either. The new unit comes today, here's hoping I have better luck with this one because as of right now, you guys are the ONLY AR printer in the game!!!

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