How do I configure my WiFi?

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    Gregory Landon

    Hi i cannot connect my printer to wifi in my home. My router is both 2.5 and 5. My wifi has a password. My Samsung S9+ phone is connected to wifi. But when I click "setup" I just get a blank screen with no network to close, shown in attachment. What can I do?

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    Robert Macauley

    Hey Gregor, make sure when you connect to your WiFi on the phone, it is connected to the 2.4 GHZ WiFi connection. Not the 5G. If you connect to the 5G, it won't work properly.

     

    Please follow the steps below:

    1) Charge your Lifeprint

    2) Turn on your Lifeprint and open the Lifeprint App

    3) Make sure your phone is connected to the 2.4GHZ WiFi network in your home

    4) Make sure your phone is connected to Lifeprint via Bluetooth

    5) Once connected to your WiFi at home and Bluetooth to the printer, go to the "Print Settings" menu (the little printer icon in the top right corner) and then hit the Config/Setup button next to the WiFi connection. From there the App should walk you through final steps.

     

    If you continue to have trouble, please contact support@lifeprintphotos.com to help with the rest.

     

    Good luck!

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