The videos are stored remotely in our cloud and locally on your phone. You don’t need to have the video locally on your phone to play it.
Where are my videos stored when they play?
The videos are stored remotely in our cloud and locally on your phone. You don’t need to have the video locally on your phone to play it.
Comments
4 comments
Is the cloud protected? Can we remove our pics/videos from the cloud? Just wondering who can see my photos. Should I consider all pics/videos public domain or private? Curious to see if app should be used for all pics or more planned. Thanks. Lovin' it so far.
Hey Mike, yes the cloud is protected through several layers.
Yes you can remove your pics and vids from the cloud. You do this by "Deleting" a photo within your profile.
If you don't mark your photo as "Private" than anyone who visits your profile can see the photo. If you mark a photo as "Private" only you and the people you actually "Shared" with will be able to see the photo. Glad you're enjoying it!
I tried to output a video but it says the video cannot be saved. Please free up space and try again. I dont think it's talking about my phone because i still have 54GB.
Hey Kevin, this is an odd issue, not sure without seeing the specifics of how this is happening. But you're right, my first inclination is to think it's a storage issue on your phone, but to your points, it sounds like that's not the case.
Please write to support@lifeprintphotos.com there you can share screen shots of the process and it should help us get to the bottom of it. Thanks!
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