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    Tom

    Hey Lori, editing a photo AFTER it's been printed won't do much. Once a photo is printed, there is no ability to change the physical print. However, hitting the "Edit" button in the workflow BEFORE you print will allow you to crop, add filters, text, and more to the image before it's printed so it will update and edit the image before it prints. If you continue to have trouble, please write an email to support@lifeprintphotos.com and they can help with any specific problems. Thanks!

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    Lori Nelson-Ayala

    Thanks. I get what you’re saying but that wasn’t my question. Let me clarify: when I edit a photo (crop, add filters, etc.) and then print it, how do I then re-edit it? The “edit” button seems to be disabled and I’ve wanted to re-edit several photos that printed way too dark or green.

    Thanks

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    Tom

    Hey Lori, I see what you're saying now. Good question. After a photo has been printed, if you want to make changes to it, go to your profile and select the image you'd like to re-edit. It should take you to the "Social screen" where your Lifeprint followers can comment, like, etc your photo. From there, hit the "Arrow" button  (third from the left). This will take you back to the Print screen where you can "Edit" again for re-printing :)  Hope that answers your question.

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    Kimberly

    Same problem. I returned to the print screen, but edit button isn’t working.

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    Tom

    Hey Kimberly, the best way to edit a photo once it's been printed is to create a new print from scratch by going to your camera roll and selecting the image and printing it like a new image.

    If you're trying to reprint a Hyperphoto and you get an error message saying it's too similar to one already created, the best thing to do would be to delete the original Hyperphoto from your profile, and then try again from scratch. To delete the image, just select it, then tap the 'trash can' button and delete. You'll be able to recreate the Hyperphoto from scratch and edit the cover image as needed before printing.

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    Kimberly

    Thanks for the quick reply. I hate to start over! It was only slightly off. :(

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