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Robert Macauley

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Activity overview

Latest activity by Robert Macauley
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    Robert Macauley commented,

    Hey Zimrry, that is correct. Once someone deletes their account, their Hyperphotos are also deleted. This is intentional to protect that person's privacy after they are no longer part of the network.

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    Robert Macauley commented,

    Hey Scott, hopefully customer service can sort you out. It's very rare we have faulty units end up in customer hands, but it does happen from time to time. Sounds like you've already spent quite a ...

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    Robert Macauley commented,

    Hey Scott, typically if you're having an issue with the printer, you would get a status notification in your Print Utility (the little printer icon in the top corner). Are you seeing anything like ...

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    Robert Macauley commented,

    Hey Amrit, yes this can easily be done remotely. Apologies for the trouble. Please send an email to support@lifeprintphotos.com and they should be able to help with this. They can do it on their end.

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    Robert Macauley commented,

    Hey Norma, thanks for writing in. Sounds like you're having an issue with color hue and quality. Please write an email to support@lifeprintphotos.com, it sounds like you might have a flawed printer...

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    Robert Macauley commented,

    Hello Jan, please open the lid of your printer and take a photo of the paper jam. Then, write an email to support@lifeprintphotos.com and attach the photo. They can help you with a replacement.

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    Robert Macauley commented,

    Hey Mady, your instinct is correct, the "Default" printer setting is generally for people that have more than one Lifeprint printer. The "default" printer setting allows that us...

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    Robert Macauley commented,

    Hey Larry, for sure! Glad to help. If you hit the "edit" button before you print, we have a full editing suite to help adjust the photo as needed before printing. There's also a huge amou...

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    Robert Macauley commented,

    Hey Enrique, I'm not sure what's going on here. Maybe your notes are getting sent to "Spam" or something, we usually get back to people very quickly. I know exactly what's wrong with your...

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    Robert Macauley commented,

    Hey Stefni, thanks for reaching out and glad to help here. This is a good question. I can't say for sure whether your photos are posting in the "Trending" area or not, since I do not have...