Avatar

Robert Macauley

  • Total activity 128
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 53

Activity overview

Latest activity by Robert Macauley
  • Avatar

    Robert Macauley commented,

    Faith, this is most likely because your film has been inserted into the printer upside down. Please make sure the film is placed in with the white, blank side facing up. If you open up the printer ...

  • Avatar

    Robert Macauley commented,

    Hey Anthony, Lifeprint for Android is now available in select regions around the world which was launched in February as per our schedule above. However, Android for the US is taking us a little mo...

  • Avatar

    Robert Macauley commented,

    @Neil, @Ric, The case is being put back through production now. The first version of the case we received from the factory was bad quality that we just couldn't justify sending to our customers. So...

  • Avatar

    Robert Macauley commented,

    Hey Olivia, yes you are correct.There are two ways you could make the Hyperphoto available to view by your niece in Lifeprint: 1) You make the photo "Public" in your profile. This is the ...

  • Avatar

    Robert Macauley created an article,

    My Printer is Jammed, What Can I do?

    If your printer is fully jammed with a photo currently stuck and unable to print, it’s possible you inserted your film upside down. When you insert the film for future use, please make sure the whi...

  • Avatar

    Robert Macauley commented,

    Thanks @Kevin, we are aware of the "misaligned fame" issue and we're working to fix it for future versions of the product. The issue is actually the printer itself on this one and not the...

  • Avatar

    Robert Macauley commented,

    @Kevin, @Emmanuel, We are aware of some of the limitations of the ZINK printing process. Most every instant photo printer today uses ZINK technology for printing (Polaroid, LG, HP, others). This te...

  • Avatar

    Robert Macauley commented,

    Hey John, in order for you to be able to send someone photos, they have to follow YOU. You following them only allows them to send you photos :)  We didn't want people to be able to just "Conn...

  • Avatar

    Robert Macauley commented,

    Hello Christopher, thanks for bringing this to our attention. Please email support@lifeprintphotos.com about this. Out of over 100,000 photos printed to date, we have only seen this issue one other...

  • Avatar

    Robert Macauley commented,

    Hey Danyelle, to upload a new Hyperphoto once the old one has been deleted you just need to re-create again from scratch. It should get uploaded into the system just like a new photo and play just ...