Avatar

Tom

  • Total activity 244
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 1 user
  • Votes 2
  • Subscriptions 93

Articles

Recent activity by Tom Sort by recent activity Recent activity Votes
  • How do I configure my WiFi?

    First, you need a Lifeprint printer that supports Wi-Fi capabilities. As of today, only the Lifeprint 3x4.5 printer supports WiFi Connection.  Once you have confirmed you have a 3x4.5 printer, just...

  • Why can't I configure my Lifeprint 3x4.5 printer to a 5GHz router connection?

    Currently, the Lifeprint 3x4.5 printer with WiFi support can only use 2.4Ghz connection points. Some people have set up their routers with two connection points: one for the 5.0Ghz channel and a se...

  • How does my printer use WiFi?

    The WiFi connection is only available for the Lifeprint 3x4.5 printer. All other Lifeprint printers are Bluetooth only. The default connection mode for any Lifeprint printer is Bluetooth, even the ...

  • I’m having a hard time logging in, how do I reset my password?

    Feeling a little forgetful? That’s ok, it happens to the best of us! To reset your password, select “Login” from the home screen of Lifeprint and tap the “Forgot Password” button. You’ll generate a...

  • Why won’t my printer charge or turn on while plugged in?

    If it’s been a while since you’ve used your Lifeprint printer, the battery may have lost its power. Please charge for at least one hour, and then try to turn it on. Plugging the printer in won’t me...

  • Does Lifeprint work for iPhone and Android?

    Yes! We are compatible with the latest iPhone and Android operating systems. Please visit www.lifeprintphotos.com/compatibility for more information about which devices and operating systems we sup...

  • Will ANYONE be able to view my augmented reality photos?

    Yes and no. You have the option to make it so people can’t see your Hyperphoto if you don’t want them to. When you print a Hyperphoto, it can come to life for anyone to see. If you don't want this,...

  • Can I change photo from Private to Public and Vice Versa

    Yes! All you need to do is go to your "Profile" view and select the photo that you'd like to switch. Once you've selected the photo, tap the "..." button and tap the "Make Private" button. The phot...

  • My printer is jammed. What can I do?

    If your printer is jammed with a photo that’s stuck and unable to print, it’s possible you inserted your film upside down. It’s ok! Don’t be too hard on yourself. When you insert the film, make sur...

  • Why does my WiFi sometimes shows as "Disconnected" in the App, when it seems to show as connected on the printer (solid blue light)

    If the App shows the printer is "Disconnected", this could be caused by several things. It could be that your router is having trouble connecting with your ISP provider, or it could be that things ...